Land your first IT Job

How to Get Started in the IT Industry – Even Without Experience

5 min read

Breaking into IT can be challenging, especially if you lack experience or formal education. But with the right skills, certifications, and job-hunting strategies, you can land your first IT job and kickstart a rewarding career in networking, cybersecurity, cloud computing, software development, or IT support.

This guide covers how to gain skills, build a strong CV, apply for jobs, and ace interviews – even if you're starting from scratch. 🚀



1. Choose Your IT Career Path


1.1 Popular IT Job Roles for Beginners


IT Support Technician – Troubleshoot hardware/software issues 🖥️

Help Desk Analyst – Assist users with technical problems 📞

Network Technician – Manage routers, switches, and network configurations 🌐

Junior System Administrator – Maintain servers and IT infrastructure 🏢

Cybersecurity Analyst – Protect systems from cyber threats 🔒

Cloud Support Associate – Work with AWS, Azure, or Google Cloud ☁️

📌 Pro Tip: If you’re unsure which path suits you, explore CompTIA IT Fundamentals (ITF+) or Google IT Support Certification to get a basic overview.




2. Gain IT Skills (Even Without a Degree!)


2.1 Self-Study Resources


🎥 Best YouTube Channels for IT Beginners

  1. NetworkChuck – Covers IT support, networking, cybersecurity
  2. Eli the Computer Guy – Fundamentals of IT & networking
  3. Tech With Tim – Intro to programming & automation

📚 Free Websites to Learn IT Skills

  1. FreeCodeCamp – Basic coding & IT certifications
  2. Cisco Networking Academy – Networking & cybersecurity
  3. Microsoft Learn – Windows & cloud computing

📌 Pro Tip: Start with basic troubleshooting, operating systems (Windows/Linux), and networking concepts (IP addressing, DHCP, DNS, firewalls).




3. Get IT Certifications to Stand Out

Certifications can replace experience for entry-level IT roles. Here are the best ones for beginners:


3.1 Best Entry-Level IT Certifications (No Experience Needed)


Certification Best For Cost (£) CompTIA A+IT Support / Help Desk~£200 per exam (2 exams)CompTIA Network+Networking / System Admin~£250Google IT Support CertGeneral IT / Help Desk~£40/month (Coursera)AWS Certified Cloud PractitionerCloud Computing~£100Microsoft Azure Fundamentals (AZ-900)Cloud / IT Support~£80

📌 Pro Tip: Start with CompTIA A+ for IT Support or AWS Certified Cloud Practitioner if you're interested in cloud computing.




4. Build a Strong IT CV & LinkedIn Profile


4.1 How to Write a Strong IT CV


Keep it 1-2 pages (simple & ATS-friendly format)

Include relevant skills & certifications

Showcase hands-on experience (home labs, projects, internships)


IT CV Example (Entry-Level)

📌 Personal Statement:

"Motivated IT enthusiast with hands-on experience in troubleshooting, networking, and cloud computing. Recently earned CompTIA A+ certification and built a home lab to gain practical IT skills. Seeking an entry-level IT Support / Help Desk role to develop my technical expertise."

💻 Skills Section:

Operating Systems: Windows 10/11, Linux (Ubuntu)

Networking: IP addressing, DHCP, DNS, basic routing

Cloud: AWS Free Tier experience, S3, EC2

Troubleshooting: Hardware & software diagnostics

🎓 Certifications:

CompTIA A+ (2023)

Google IT Support Cert (2023)

📌 Pro Tip: Include projects or home labs (e.g., "Built a Windows Server lab to practice Active Directory").



4.2 Build a Strong LinkedIn Profile


🔹 Profile Photo: Professional headshot

🔹 Headline: "Aspiring IT Support Technician | CompTIA A+ Certified"

🔹 About Section: Short introduction about your skills & goals

🔹 Experience Section: Add personal projects, internships, or volunteer work

🔹 Certifications Section: List your IT certifications

📌 Pro Tip: Connect with IT recruiters on LinkedIn and join IT job groups for opportunities.




5. Apply for IT Jobs (Even Without Experience)


5.1 Where to Find Entry-Level IT Jobs in the UK


Indeed UK (indeed.co.uk) – Search "IT Support, Entry-Level IT"

LinkedIn Jobs (linkedin.com/jobs) – Connect with IT recruiters

TotalJobs (totaljobs.com) – Great for entry-level IT jobs

Reed UK (reed.co.uk) – Many IT support roles

Civil Service Jobs (civilservicejobs.service.gov.uk) – IT roles in government

📌 Pro Tip: Apply for IT apprenticeships or internships for hands-on experience!



5.2 How to Apply (Without Experience)


1️⃣ Apply to multiple jobs daily (at least 10-15 per week)

2️⃣ Customise your CV & cover letter for each job

3️⃣ Follow up with recruiters after submitting applications

4️⃣ Be ready for phone interviews (technical & behavioural questions)

📌 Pro Tip: Use a skills-based CV instead of a traditional work experience CV if you're new to IT.




6. Prepare for IT Job Interviews


6.1 Common IT Interview Questions & Answers


"Tell me about yourself."

📌 Example:

"I recently completed my CompTIA A+ certification and have been practicing IT skills through my home lab. I’m passionate about troubleshooting and helping people with tech issues. I’m excited to apply my skills in an IT Support role."

"How would you troubleshoot a slow computer?"

📌 Example Steps:

1️⃣ Check for high CPU/memory usage in Task Manager

2️⃣ Restart the PC and update software/drivers

3️⃣ Scan for malware/viruses

4️⃣ Check storage space & disk health

"What is DHCP, and how does it work?"

📌 Example Answer:

"DHCP (Dynamic Host Configuration Protocol) automatically assigns IP addresses to devices on a network, allowing them to communicate without manual IP configuration."

📌 Pro Tip: Practice mock interviews with ChatGPT or a friend to build confidence!




7. Start Gaining Experience (Home Labs & Volunteering)


7.1 Build a Home Lab (No Cost or Low Cost)


🖥️ For IT Support: Set up Windows 10 & Linux virtual machines (VMs)

🌐 For Networking: Use Cisco Packet Tracer to practice networking skills

☁️ For Cloud: Use AWS Free Tier to deploy virtual machines

📌 Pro Tip: Write a blog or create a GitHub portfolio showcasing your projects!


7.2 Volunteer for IT Work

  1. Help family & friends with tech issues
  2. Offer IT support for local charities
  3. Join open-source projects on GitHub



8. Conclusion


Landing your first IT job without experience is possible if you follow a structured approach:

Choose an IT career path – Support, networking, cybersecurity, cloud.

Gain relevant skills & certifications – CompTIA A+, AWS, Google IT Support.

Build a strong CV & LinkedIn profile – Highlight skills & projects.

Apply to jobs daily – Customise applications & follow up.

Prepare for interviews – Practice troubleshooting & technical questions.

Get hands-on experience – Home labs, volunteering, and side projects.